We want to believe in the essential, unchanging goodness of people, in their power to resist external pressures, in their rational appraisal and then rejection of situational temptations. We invest human nature with God-like qualities, with moral and rational faculties that make us both just and wise. We simplify the complexity of human experience by erecting a seemingly impermeable boundary between Good and Evil. On one side are Us, Our Kin, and Our Kind; on the other side of that line we cast Them, Their Different Kin, and Other Kind. Paradoxically, by creating this myth of our invulnerability to situational forces, we set ourselves up for a fall by not being sufficiently vigilant to situational forces.
Philip Zimbardo, The Lucifer Effect
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